Independent data, systems and integration work for fundraising agencies and charities, from someone who's spent fifteen years inside the stack you're trying to fix. Small caseload. No jargon. No junior handed the project once you've signed.
Started as a fundraiser, moved into scheduling and data analysis, then spent eight years as Head of IT at a specialist telephone fundraising agency. Senior Leadership Team. Built the kind of infrastructure that lets organisations focus on the work rather than the tools propping it up.
Dataflow grew out of that. I work with charities and fundraising agencies on the things that actually slow organisations down. Fragmented data. CRMs that won't talk to diallers. Reporting that takes a day when it should take ten minutes. Lead ads dropping into a black hole. AI work going unexplored because no one inside the org has the time to build it.
Hands-on with custom CRMs, Raiser's Edge NXT, VICIdial, Evergiving, Microsoft 365, Power BI, and the PHP, Python and Linux work that sits underneath it all. Equally comfortable working against bespoke and in-house CRMs that clients have built themselves, because not every charity runs on something off the shelf. Small caseload. Direct access. If you're not sure I can help, get in touch and I'll tell you honestly.
Reporting you can trust the numbers on. Dashboards, board packs, MI, connecting sources that don't naturally join, and untangling the workbook that grew beyond its original purpose. Built so your team actually opens it.
CRM not talking to your dialler? Team copy-pasting between systems? Lead ads dropping into a black hole? I build the joins, automate the manual effort, and bring AI tooling (call transcription, sentiment analysis, write-back to records) into the stack where it earns its keep.
Practical technical leadership for organisations without an IT department, or one already stretched thin. System reviews, CRM selection, M365 tenant builds, and bespoke web and database work for the jobs where off-the-shelf won't quite fit.
The headline services break into a handful of common shapes. The hours below are typical effort for each shape of work. Most engagements run as fixed fees against a written scope, agreed before anything starts. Some (fractional CIO, ongoing hygiene work) run on a monthly arrangement instead.
Client names omitted by default. Fundraising is a small sector and discretion matters. Happy to share specifics under NDA, or put you in touch with a reference.
Click a question to expand the answer. If yours isn't here, ask anyway. I'll tell you honestly.
Raiser's Edge NXT and Salesforce to the bespoke in-house systems some agencies have built for themselves. If you ask which CRM you should buy, you'll get an honest answer based on your situation, never the one that pays a kickback. No reseller relationships, no implementation partnerships.=SUM(A1:A5) and friends work
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Clear sheet
If you've made it this far, you've spotted the joke. A lot of fundraising work starts in a spreadsheet, so this seemed about right. Meet me on familiar ground.
If you want to talk, drop a note in the contact form a bit further down. Brief outline of what you're trying to do, what's slow, what you've already tried. I usually reply within 24 hours, often the same day.